Terms & Conditions
Last updated: 4 June 2026
1. Agreement
These Terms & Conditions govern your access to and use of the Virta platform and website (the "Service"), operated by Virta from South Africa. By using the Service you agree to these terms.
2. The Service and licence
Subject to these terms and payment of applicable fees, we grant you a non-exclusive, non-transferable right to access and use the Service for your accounting practice during your subscription.
3. Accounts and eligibility
You are responsible for the accuracy of the information in your account and for keeping your login credentials secure. You are responsible for all activity under your account.
4. Subscriptions, fees and billing
Fees, billing cycles and any usage-based charges are as set out on our pricing page or in your order. Unless stated otherwise, fees are exclusive of VAT and are non-refundable except as required by law.
5. Acceptable use
You agree not to misuse the Service, including by attempting to gain unauthorised access, disrupting the Service, or using it unlawfully or in a way that infringes the rights of others.
6. Your data and confidentiality
You retain ownership of the data you and your clients put into the Service. We process personal information in line with our Privacy Policy and applicable law, and treat your data as confidential.
7. Intellectual property
The Service, including its software, content and branding, is owned by Virta and its licensors. Nothing in these terms transfers any intellectual property rights to you beyond the licence granted above.
8. Availability
We aim to keep the Service available but do not guarantee uninterrupted access. We may carry out maintenance and may update or change features from time to time.
9. Disclaimers and professional responsibility
The Service is a tool to assist accounting professionals. It does not constitute professional, legal or tax advice. You remain responsible for the accuracy of your work and for meeting your professional and regulatory obligations.
10. Limitation of liability
To the extent permitted by law, neither party is liable for indirect or consequential loss, and our total liability arising from the Service is limited as set out in the final version of these terms.
11. Term and termination
Either party may terminate in accordance with the subscription terms. On termination your right to use the Service ends; we will make your data available for export for a reasonable period before deletion.
12. Governing law
These terms are governed by the laws of the Republic of South Africa, and the South African courts have jurisdiction over any dispute.
13. Changes
We may update these terms from time to time. The "last updated" date above reflects the latest version.
14. Contact
Questions about these terms can be sent to info@virta.co.za.